Last updated: July 2026
At Croft Acre Holiday Pod (“we”, “us”, or “our”), accessible from croftacre.co.uk, we respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.
Important Information and Who We Are
Croft Acre Holiday Pod is the controller and responsible for your personal data.
Email address: info@croftacre.co.uk
Postal address: Fletchers Croft, Port Charlotte, Isle of Islay, PA48 7UD
The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes billing address, delivery address, email address and telephone numbers.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: includes information about how you use our website and services.
How Your Personal Data is Collected
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes data you provide when you make an enquiry or booking.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you (such as processing a holiday booking).
Where it is necessary for our legitimate interests and your interests do not override those rights.
Where we need to comply with a legal obligation.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at info@croftacre.co.uk.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email address: info@croftacre.co.uk
Postal address: Fletchers Croft, Port Charlotte, Isle of Islay, PA48 7UD
